• Round-trip transportation with certified guide.

• Visit to the four different types of cenotes that exist.

• Assisted rappeling into Lu’um, a cavern cenote.

• Zip-lines and cliff jumps at K’áak’, an open cenote, and at Iik, an ancient cenote.

• Kayaking through Ha’, a semi-open cenote.

• Exploration swimming in Ha’, a semi-open cenote.

• Cold and hot drinks (waters, sodas, Mexican-style hot chocolate, coffee), as well as seasonal fruit at the end of the first cenote.

• Jungle picnic that includes julienne soup, a cold bar of meats and premium cheeses, variety of rustic breads, dressings, salads, water, wine, and beer.

• Equipment: life jacket, swim mask, rappel gear, kayak and inner tube.

• Restrooms, showers, changing rooms and towels.

• Roundtrip transportation from your hotel is included. Select your hotel or meeting point from the list.

• Skip lines! You have direct access.

• Pickup time depedns on your hotel’s location. Once you select it from the list, you will have the exact hour to be on time at the lobby or meeting point.

• The drop off time is according to the location of your hotel.

• Children over 4.5 ft but under 12 years of age must show an ID to verify their age as well.

• For the zip-line activity, a minimum height of 4.5 ft (1.4 m) and a minimum weight of 88 lbs (40 kg) are required.

• The use of the life jacket is mandatory during all water activities.

• This tour is not recommended for people with heart, lung, or spine conditions; with asthma, diabetes, or hypertension; or pregnant women or those suspected of being pregnant.

• The average water temperature of the cenotes is 75 to 78° F throughout the year.

• Please take into account that the cenotes are located in the middle of the jungle, so some roads to reach them are not paved and could be bumpy.

• Also be aware that due to the location of the cenotes in the middle of the jungle, cell phone service is likely unavailable.

• Reservations cancelled more than 2 days prior to your original booking date are subject to a 10% charge for administrative fees; cancellations made between 0 and 2 days prior to your original booking date, or in the case of no-shows or not using your coupon, are nonrefundable. Any change on your booking date is subject to an adjustment in the price.

• It is not possible to make a date change the same day of your visit.

• There might be changes without prior notice to the tour’s logistics or operation.

• Smoking Control: At Grupo Xcaret we comply with government regulations by offering smoke-free and emission-free spaces. For smoking, we have designated exclusive areas restricted for minors, pregnant women, senior citizens, and people with cardiovascular and pulmonary health problems.