FAQS

You can book a tour with us online through our website or get in touch with our customer support team for personalized assistance.

We offer a wide variety of tours, including natural, cultural, historical, and more. Please check our website for available options.

Nuestra política de cancelación varía según el tipo de tour y el proveedor. Por favor, revise la sección de términos y condiciones en nuestro sitio web o comuníquese con nosotros para obtener información específica sobre la política de cancelación de su tour.

We will provide you with a packing recommendation list before your trip, which will include essentials like appropriate clothing, footwear, travel documents, and any special equipment required for your tour.

Please contact us as soon as possible if you experience flight delays or other travel issues. We will do our best to assist you in joining the tour at a later stage if possible, but this may be subject to availability and the terms of the cancellation policy.

The inclusion of meals varies depending on the tour. Please check the tour description on our website for specific details on included meals.

You can reach out to our customer support team through the contact information provided on our website. We are here to assist you with any questions or concerns you may have before, during, or after your trip.

Your safety is our priority. We work with trusted providers and adhere to all safety regulations and standards. Additionally, we will provide you with specific guidance and precautions before each tour.

Yes, we offer customizable tour options. Please contact our team to discuss your preferences and specific requirements, and we will do our best to tailor the tour to your needs.

You can find our detailed privacy policy on our website. We are committed to protecting your personal information and respecting your privacy.