Xel-Ha Admission
Xel-Ha Admission
Schedule: Monday to Sunday from 8:30 a.m. to 6:00 p.m.
Minimum age: for all ages.
Kids: 25% discount from 5 to 11 years old on the adult price.
Duration 10 hours
Skip the ticket line
Free cancellation
Experience
Wear a swimsuit, water shoes, and comfortable clothing. Bring an extra change of clothes and a towel.
Only the use of sunblock and sunscreen containing titanium oxide and zinc oxide is allowed in the park.
Remember to bring cash or a credit card to purchase souvenirs, get the photos of your visit, or enjoy an Optional Activity.
Must present an ID at the Park’s ticket booth.
• Unlimited snorkeling in the cove with the use of fins and a snorkel mask with an integrated tube.
• Tubing down the river.
• The Lighthouse Lookout with 360° views at a height of 40 meters and a slide descent.
• Continental breakfast from 9:30 a.m. to 11:30 a.m.
• Snacks and buffet lunch from 11:30 a.m. to 5:30 p.m.
• Unlimited non-alcoholic beverages and a domestic open bar.
• Adventure World: rope games, ziplines, and 5-meter high jumps.
• Guided trails through the jungle.
• Cenotes, caves, and grottos.
• The Meliponarium and the Nursery.
• Special activities for children in the Children's World.
• Life jackets, floating tubes, and bicycles.
• Use of lockers, restrooms, showers, changing rooms, and a towel.
• Additional services (WiFi, ATMs, and shops with an extra cost).
• Free parking.
Children over 4.5 ft but under 12 years of age must show an ID to verify their age as well.
Transportation from Cancun, Playa del Carmen, and Riviera Maya is included if you add it at the moment of purchase.
Reservations cancelled more than 2 days prior to your original booking date are subject to a 10% charge for administrative fees; cancellations made between 0 and 2 days prior to your original booking date, or in the case of no-shows or not using your coupon, are nonrefundable. Any change on your booking date is subject to an adjustment in the price.
It is not possible to make a date change the same day of your visit.
Smoking Control: At Grupo Xcaret we comply with government regulations by offering smoke-free and emission-free spaces. For smoking, we have designated exclusive areas restricted for minors, pregnant women, senior citizens, and people with cardiovascular and pulmonary health problems.